Operation
Responsiveness
Ready when you need them, any time or any day, CastlePoint consultants are available to work the phones, resolve support tickets, and perform proactive maintenance.
Ownership
A CastlePoint consultant acts as an extension of your IT department. We take action on your behalf and are accountable for our actions.
Expertise
As an expert in the field, a CastlePoint consultant maintains certifications from Microsoft as well as other third-party organizations. We build on our internal operational experience to recommend and implement practical solutions for your operational problems.
Communication
Through support tickets, phone calls, surveys and service reviews, a CastlePoint consultant will keep you informed and in the loop.
CastlePoint provides access to our operational teams through our Managed Services Division. We offer two forms of Managed Services: